Learning Management System Courses

Workplace Success - Seven Key Skills you'll Need

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  • Duration 60 Minutes
  • Accreditation ID #1001026
  • Course Type eBook
  • Identifier workplace-success-seven-key-skills-you-ll-need-e-book
Workplace Success - Seven Key Skills you'll Need

There have been a number of studies that identify the key skills that workers need to be successful. Various studies call them different things - critical employability skills, soft skills, or transferrable skills. Regardless of the name these skills are critical for workplace success. Seven of the most commonly identified skills are: Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking and Emotional Intelligence. Many of us possess one or more of these attributes already and perhaps all of them. Luckily these skills can be improved upon through training.
  • Know your own team member roles and responsibilities.
  • Understand ways to be an effective team member.
  • Know how it feels to experience change and know your level of change tolerance.
  • Understand ways to be flexible in times of change.
  • Know what a problem is and ways to approach problem solving.
  • Recognise the self-fulfilling prophecy and its relevance to their work.
  • Appreciate the variety of behaviours that characterise resourcefulness in the workplace.
  • Identify tips to giving and receiving feedback.
  • Realise the uses of feedback to increase their strengths as leaders in the workplace.
  • Recognise self-confident behaviours in the workplace.
  • Utilise a three-step process to building your own self-confidence.
  • Apply a number of group methods for creative thinking.
  • Recount the history of social and emotional intelligence theory.
  • Define Daniel Goleman’s five sets of social and emotional competencies and correlate them to workplace experiences.

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